Remove or Delete Clients

Remove clients from your firm workspace, or delete them permanently.

The ⋯ menu on each client row shows one removal action, depending on who owns billing and whether anyone outside your firm belongs to the workspace.

Billing situation	Action shown	What happens
The client owns billing	Remove client	Your firm loses access. The client keeps their workspace and data.
Your firm owns billing, and someone outside your firm is a member of the workspace	Remove client	You transfer billing to one of those people first, then your firm loses access.
Your firm owns billing, and your firm's team members are the only people in the workspace	Delete client	The workspace and all associated data are permanently removed from Kick.

Anyone outside your firm counts here, whatever their workspace role. A single client-side Member is enough to turn Delete into Remove.

Demo clients are the exception: neither Remove nor Delete appears in the ⋯ menu for a demo workspace.

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Remove a client

Use Remove client when the client will continue using Kick independently, or when billing can be transferred to someone outside your firm before your firm steps away.

1. Go to the Clients tab and find the client.
2. Click the options menu (⋯) on that row.
3. Select Remove client.

If your firm still owns billing, you'll be prompted to transfer billing ownership first. Only the firm Owner can complete that transfer, so a Manager who starts this path will be blocked at the transfer step.

Important: This action cannot be undone. Removing a client revokes your firm's access to their workspace.

→ Transfer Client Billing

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Delete a client

Use Delete client when your firm owns billing and your firm's team members are the only people in the workspace. This permanently removes the workspace and all associated data from Kick.

1. Go to the Clients tab and find the client.
2. Click the options menu (⋯) on that row.
3. Select Delete client.

This action cannot be undone. The workspace and all data are permanently deleted, including any user accounts your firm invited. Download any necessary reports or data before proceeding.